If it fails: the first hour
What the site contact should do before the technician arrives.
- Do not touch a panel or outlet showing signs of burning, sparking or heat
- Shut off the main breaker if it is safe to access and there is a clear electrical hazard
- Evacuate the immediate area if there is smoke or a strong burning smell
- Call the electrician and, if there is any sign of fire risk, call emergency services first
What fails
What a service call includes
- Diagnostic testing of the affected circuit, including voltage and load readings, to identify the actual fault rather than just replacing the tripped breaker
- Thermal inspection of panel connections when overheating or repeated tripping is reported
- Repair or replacement of failed breakers, contactors, relays and receptacles
- Tightening and correcting loose panel connections found during diagnosis
- Load assessment on circuits with a history of nuisance tripping
- Testing GFCI and AFCI protected circuits for proper function, not just presence
- Written report documenting the fault found, the repair made, and any code or safety concerns identified
Preventive checklist
The items a maintenance program should carry for this system. Build a combined checklist across systems with the checklist builder.
Spring
- Inspect and test emergency and exit lighting circuits
- Check panel connections for looseness after winter temperature swings
Fall
- Thermal scan panels feeding heating equipment before peak seasonal load
- Test GFCI outlets near any exterior or wet locations
Quarterly
- Visual inspection of panels for signs of overheating, discoloration or corrosion
- Test emergency lighting battery backup function
Annual
- Full thermal imaging scan of all electrical panels and major equipment connections
- Load assessment against current equipment inventory to check for capacity issues
- Torque check on panel connections as part of a documented preventive program
What it costs
| item | typical range | what moves it |
|---|---|---|
| Standard diagnostic and repair call | $150 to $450 | Trip charge plus first hour of labor in most markets |
| Breaker replacement | $150 to $500 | Standard versus specialty breaker type |
| Panel connection repair or tightening | $200 to $600 | Often found during thermal scanning before it becomes a failure |
| Contactor or relay replacement | $250 to $700 | Component cost and equipment accessibility |
| Thermal imaging scan of full panel | $300 to $800 | Number of panels and building size |
National ranges. Local labor, access, after-hours timing and materials move them. Multi-site programs usually price below one-off calls.
When this is an emergency
A complete power outage to critical equipment, visible sparking or burning smell, or exposed live wiring.
How to choose a provider
- Confirm the electrician is licensed for commercial work in this jurisdiction
- Ask whether thermal imaging is part of their standard diagnostic process, not an extra charge for basic calls
- Check whether they are familiar with the building's specific equipment loads, such as walk-in refrigeration or commercial kitchen circuits
- Ask about response time for a complete power outage affecting operations
- Confirm they carry adequate liability insurance for commercial electrical work
Questions
Why does a breaker keep tripping even after being reset?
A repeatedly tripping breaker is protecting the circuit from an actual overload or short, and resetting it without diagnosis just repeats the cycle until the underlying cause is found.
What does a burning smell near a panel mean?
It usually indicates overheating at a loose connection or a failing component, and it should be treated as an immediate safety concern rather than something to monitor.
How often should commercial electrical panels be inspected?
Annually at minimum, with thermal imaging as part of that inspection to catch loose connections before they cause a failure or fire risk.
Can adding new equipment overload an existing circuit?
Yes, equipment added without checking the circuit's rated capacity is one of the most common causes of nuisance tripping and overheating in commercial buildings.