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Vendor record

City Wide Facility Solutions

Listing claimed by the businessChecks pulled 5 of 7Last checked 2026-09-28Site gocitywide.com
—Founded
3States with
evidence
4.7Google, 95 reviews
6%One or two stars
0OSHA inspections
5 years
3Recorded changes

Lenexa, KS

City Wide Facility Solutions is headquartered at 15230 W. 105th Terrace, Lenexa, Kansas, per its own site, and operates through a franchise structure, evidenced by a dedicated franchising page and a contractor recruitment page on its site. The homepage names janitorial and commercial cleaning services plus '20+ additional services' without itemizing the rest, and lists industries served including hotels, medical offices, schools, commercial offices, and financial institutions. A Better Business Bureau (BBB) search for City Wide Facility Solutions returns 47 results, dominated by separately listed franchise locations across Illinois, Kentucky, and Ohio, all rated A+ and not individually accredited, sharing one underlying BBB business ID whose profile resolves to a Darien, Illinois address rather than the Lenexa, Kansas address on the company's own site; this discrepancy likely reflects BBB grouping franchise locations under one regional record rather than a separate error. OSHA's establishment records show no inspections under the name City Wide Facility. State entity records for this company were not available through a public search at the time of writing. No job postings under this company name were found.

Public-record checks

sourcestatuswhat it showsas ofsource doc
OSHA inspections, 5 yearsNo record foundNo establishment matching this vendor's name in the last five years. Name variants can be missed.2026-09-28open
Better Business BureauCheckedA+, 0 complaints in 3 years2026-09-28open
Google Business ProfileChecked4.7 from 95 reviews, 6% one or two stars2026-09-28open
Open job postingsNo record found2026-09-28—
State license and good standingLookup links4 registry lookups for KS, IL; open each and search the legal name2026-09-28open
DOL Wage and Hour enforcementNot yet retrievedDOL Wage and Hour data needs a free DOL API key (DOL_API_KEY) or the bulk enforcement file.——
SAM.gov exclusionsNo record foundNo active exclusion matching the name in extract Exclusions/Public V2/SAM_Exclusions_Public_Extract_V2_26270.ZIP.2026-09-28open

How to read this. Every figure links to the record it came from. Not yet retrieved means the check has not run for this vendor, which is not the same as a clean history. No record found means the source was searched and returned nothing matching the name, and name variants can be missed. Sources, statuses and the correction process: methodology.

State registry and license lookups (4)

These portals are form-based.

Reviews

Distribution, 95 reviews

5★86
4★3
3★0
2★0
1★6

What reviewers talk about

communication · 6team · 6responsiveness · 5job · 5issue resolution · 2helpful attitude · 2

Trajectory, last 24 months

123452024-112025-052025-112026-052026-10
Dots are monthly mean rating, the line is a six-month rolling mean, bars are review counts. 35 reviews in the last 24 months, no material change across the window.

Most recent one-and-two-star reviews, quoted as written:

  • 2026-02-09 “Lack of communication”
  • 2025-09-10 “Had a very rude experience at the Union Station with one of there team members. I called to address the issue with her boss and he was very nonchalant about the issue. It affected not only me but my kids as well. I was r…”

Where the evidence says they work

Claim: With locations across North America, City Wide provides consistent, high-quality commercial property maintenance solutions. The homepage describes City Wide as managing janitorial services, commercial cleaning, and 20+ additional services through a franchise network, with a separate Franchising site (citywidefranchise.com) and a Contractors page for prospective service providers.

Evidence: 3 states. ILKSKY

statekindnotesource
KSofficeHeadquarters listed at 15230 W. 105th Terrace, Lenexa, Kansas 66219source
ILofficeBBB lists City Wide Facility Solutions franchise locations in Northbrook, Darien, and Schaumburg, IL, each rated A+ and not individually accredited, grouped under the same BBB business IDsource
KYofficeBBB lists City Wide Facility Solutions of Southwest Ohio and Northern Kentucky (Covington, KY) and City Wide Facility Solutions of Louisville, KYsource

What changed

  • 2026-09 Google rating: 4.6 → 4.7; Google review count: 72 → 77 (source)
  • 2026-09 Google review count: 67 → 72 (source)
  • 2026-09 Google review count: 66 → 67 (source)

Trades, verticals, platforms

Tradesjanitorial
Verticalshospitality, healthcare, education, office, bank
Platformsnone named on their site
Modelfranchise

From the vendor's own site. Treat as claims until a record confirms them.

Other vendors in the same trades

What this page does not tell you. These are public records, not a verdict. A clean record can mean a careful operator or a company nobody has inspected. Reviews are whoever chose to write one, and on facilities vendors that is often subcontractors rather than clients. Name-matched sources can miss a subsidiary and can catch an unrelated company with a similar name. Read the linked source before you act on anything here.