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Vendor record

Lessen

Listing claimed by the businessChecks pulled 5 of 7Last checked 2026-09-28Site lessen.com
—Founded
3States with
evidence
4.1Google, 252 reviews
23%One or two stars
0OSHA inspections
5 years
1Recorded changes

Scottsdale, AZ

Lessen's homepage describes it as the rebranded, technology-driven successor of a property maintenance network operating a marketplace of an affiliate vendor network across commercial and residential real estate, headquartered in Scottsdale, Arizona, with a secondary office in Chicago, Illinois. The site's client and vendor login links still resolve to smsassist.com subdomains, consistent with the publicly known history that Lessen acquired and rebranded SMS Assist in 2023, though no dated press release or news article confirming that event was found, so no changes entry was added. OSHA's establishment records show no matching inspections for Lessen. A Better Business Bureau search for Lessen returned only unrelated, similarly spelled businesses (Larsen, Lassen, and Lesson-named companies), with no listing found for Lessen Inc. itself. State entity records for this company were not available through a public search. Ten job postings under the company name were listed at the time of writing, spanning Arizona, Georgia, and Illinois.

Public-record checks

sourcestatuswhat it showsas ofsource doc
OSHA inspections, 5 yearsNo record foundNo establishment matching this vendor's name in the last five years. Name variants can be missed.2026-09-28open
Better Business BureauNo record foundNo BBB profile matching the name in search results.2026-09-28open
Google Business ProfileChecked4.1 from 252 reviews, 23% one or two stars2026-09-28open
Open job postingsChecked10 postings across AZ, GA, IL2026-09-28open
State license and good standingLookup links6 registry lookups for AZ, GA, IL; open each and search the legal name2026-09-28open
DOL Wage and Hour enforcementNot yet retrievedDOL Wage and Hour data needs a free DOL API key (DOL_API_KEY) or the bulk enforcement file.——
SAM.gov exclusionsNo record foundNo active exclusion matching the name in extract Exclusions/Public V2/SAM_Exclusions_Public_Extract_V2_26270.ZIP.2026-09-28open

How to read this. Every figure links to the record it came from. Not yet retrieved means the check has not run for this vendor, which is not the same as a clean history. No record found means the source was searched and returned nothing matching the name, and name variants can be missed. Sources, statuses and the correction process: methodology.

State registry and license lookups (6)

These portals are form-based.

Reviews

Distribution, 252 reviews

5★188
4★6
3★0
2★1
1★57

What reviewers talk about

property management · 18responsiveness · 12vendor experience · 9responsive team · 8professional team · 8easy to work with · 6

Topics like pay, invoices and vendors usually mean subcontractors are the ones reviewing, not clients. Read the one-star reviews before drawing a conclusion either way.

Trajectory, last 24 months

123452024-112025-052025-112026-052026-10
Dots are monthly mean rating, the line is a six-month rolling mean, bars are review counts. 200 reviews in the last 24 months, rolling mean up 0.80 across the window.

Most recent one-and-two-star reviews, quoted as written:

  • 2026-09-02 “Requested emergency service for AC. Zero communication. Zero concern. 95 degree Florida heat. Young children. Very careless Also, there’s a reason the phone number isn’t accessible. They know they’re an awful company. Th…”
  • 2026-08-29 “I am in San Antonio, TX and have an AC issue. It is 90 degrees inside my house My leasing company apparently uses them. However, their corporate office is in Arizona, but the phone number is a Chicago number. I was left…”
  • 2026-08-28 “Got my garbage disposal replaced through this company, trusted that it was installed so used my dishwasher, came home and water was covering the floor, then realized when I was using one side of my sink my entire cabinet…”

Where the evidence says they work

Claim: Any Property. Any Problem. One Fix. Lessen describes itself as the power behind managing property repairs and maintenance, capital projects, turns, and make-readies at scale through a nationwide network of qualified vendors, citing 280K properties served, 3M+ work orders completed annually, 100+ metro areas served, and 30K+ vendors in network.

Evidence: 3 states. AZGAIL

statekindnotesource
AZofficeHeadquarters listed at 4800 N. Scottsdale Rd, Suite 6500, Scottsdale, AZ 85251source
ILofficeSecondary office listed at 203 N. LaSalle St, Suite 2200, Chicago, IL 60601source
AZjob postingSales Director, Scottsdale AZ, posted 2026-07-13source
GAjob postingLicensed General Contractor Vendors, Savannah GA, posted 2026-02-23source
ILjob postingProduct Marketing Manager, Chicago IL, posted 2026-08-06source

What changed

  • 2026-09 Google review count: 251 → 250 (source)

Trades, verticals, platforms

Tradeshvac, electrical, construction, handyman, plumbing, snow
Verticalsretail, restaurant, bank, healthcare, industrial, hospitality, education
Platformsnone named on their site
Modelsubcontractor network

From the vendor's own site. Treat as claims until a record confirms them.

Other vendors in the same trades

Know what you are buying

What this page does not tell you. These are public records, not a verdict. A clean record can mean a careful operator or a company nobody has inspected. Reviews are whoever chose to write one, and on facilities vendors that is often subcontractors rather than clients. Name-matched sources can miss a subsidiary and can catch an unrelated company with a similar name. Read the linked source before you act on anything here.